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TenMeters

Refund and Cancellation Policy

When you get your money back
In plain words

If something goes wrong with a payment or a song, you get your song back or your money back. Unused packs can be refunded within 7 days.

Automatic fixes

Refunds you can ask for

How to ask

Email us from the Google address you signed in with, or call us, with the date and amount of the payment. We reply within 2 working days.

When the money arrives

Approved refunds go back to the original payment method (UPI, card or wallet) through Razorpay, usually within 5–7 working days, depending on your bank.

Cancellation

Song packs are one-time purchases, not subscriptions, so there is nothing to cancel and you will never be charged again automatically.

TenMeters is operated by VRA2Z AI Solutions.
H.No. 1-116/1, Survey No. 3, Khanapur, Hyderabad, Telangana 500075, India
Email support@tenmeters.com · Phone +91 85006 00365
Last updated: 19 September 2026
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